FREE SHIPPING FOR ORDERS OVER IDR 1,500,000
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Shipping Policy

HOW LONG WILL YOUR SHIPMENT TAKE?
Jabodetabek: Next Day Delivery
Outside Jabodetabek: 1 - 4 Business Days
*Kindly note, that all shipment will be process within a maximum of 1 business days after payment. All shipments are process with express services from JNE & SiCepat Ekspres, except for certain remote areas that are not supported by the service.

HOW MUCH DOES YOUR SHIPPING COST?
We use the rate of JNE & SiCepat Ekspres, you can kindly visit their website for an estimate shipping cost.

CAN YOU SHIP INTERNATIONALLY?
For international shipping, kindly contact our Customer Service through the contact listed in our “Contact Us” page.

IT’S BEEN TOO LONG, I HAVE NOT RECEIVED MY PACKAGE YET, WHAT SHOULD I DO?
We are very sorry to hear that, our Customer Service team will be happy to assist! Please kindly contact us via e-mail and we will investigate the problem as soon as possible.

ADDITIONAL INFORMATION
Any risk of loss after the goods are delivered by our logistic partners are not our responsibility. In cases where our logistic partners are not able to deliver the goods on time due to incorrect/incomplete recipient details, customer will be responsible for the delay and the additional shipping cost where applicable.

PVRA are responsible for all additional shipping cost, if there are any errors that are caused by us.

ONGOING SHIPPING PROMOTION      

We currently have a promotion of Free Shipping For Orders Over IDR. 1.500.000, supported by our shipping partner, SiCepat Ekspres.